Knowledgebase: Retail Back Office
Difference between Discounts, Markdowns and Promotions
Posted by Craig Cookesley, Last modified by Tim Solemate on 13 July 2021 11:57 AM

Discounts

  • Only apply when a user changes the scan price at POS
  • will show was and now price on receipt
  • will appear on discount report in Back office
  • will not allocate points on discount items

Markdowns

  • When a user changes the retail price in Back office
  • User must fill in Recommended Retail if running Points at POS
  • User marks a Promotion as a Permanent Markdown
  • will scan at markdown price
  • will not show discount on receipt
  • will not allocate points on markdown items
  • will not show on discount report

Promotions

  • When a user hits the promotions button in Stock details in Back office
  • User must fill in Recommended Retail if running Points at POS
  • Set promotions per store/per colour/per date range
  • will scan at Promotional price for the date range requested
  • will not show discount on receipt
  • will not allocate points on promotional items
  • will not show on discount report

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