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STOCKTAKE MENU Solemate allows the user to do a stocktake by department or maker this can be a partial or full stocktake. A partial stocktake is by one or several departments / makers a full stocktake is all departments/ makers. The stocktake menu gives...
1- Is the printer on 2- Is the cash drawer locked 3- Is the cash drawer plugged in to back of Printer 4- Is there paper in the printer 5- Does a receipt print when the user does an open till 6- If Yes was there a clicking sound, if Yes till locked...
- check if num lock is on - is cursor in staff code field
Customer Accounts at Backoffice. CUSTOMER ACCOUNT SET UP These functions should only be used if you are running customer accounts at Point Of Sale. Customer Details This function allows the user to create customer details and store other relevant ...
***This is only if you want to permanently markdown, otherwise just do the step in stock details>promotions See attached image file. go to Markdowns window Select: - screen preview - report - permanent markdown - enter the earliest date of t...
* Go to stock details * Click on the _NEW_ button * Click ok when the '_please enter style code first!_'message appears. * Enter the style code for the new style and tab to the next field. * Click on the _STYLE COPY_ button in the bottom left ...
SUPPLIER RETURNS The process can be broken down into three stages. 1. The user at point of sale completes an interstore transfer to faulty stock for the stock being returned. The shoes are sent with the printout to back office. 2. The interstore...
Run the stock summary by department or maker report. These reports can provide you with your stock on hand at a date in the past and can be found under Reports>Stock Reports. a) Choose the desired location b) Enter the date you are after in the date ...
Install driver , and when complete tick RUN UTILITY Go to store logo , find logo on hard drive and select store Play with settings until size is correct , using test print and resize ( 60mm good ) Go to paper cut settings select print logo a...
When starting a shift SoleMate "clocks on" for you automatically, or when coming back from a break it is essential for each staff member to "clock on”. If this procedure is not followed, SoleMate will not allow you to process sales. When taking a brea...
The stock enquiry function is used to check whether a certain item is in stock in your store and other stores. This will also show season to date sales information. This is done through Stock Enquiry, as follows: 1. Enter your Staff code and press ENTER...
Stocktakes should be done on a regular basis to make sure all the stock on hand is correct. You can stocktake either the entire store or selected departments/makers. The stock can either be scanned by a portable scanner or by a pos scanner directly atta...
The customer database keeps track of your individual customer’s details and records their purchases. This information is essential for efficient business management. It allows you to know who is buying what and also let your reward your most loyal custome...
Select the required day and the location. The report will be displayed on the screen The Daily Sales Journal shows you all the transactions for a particular day. This includes what has been sold, in style, colour and size etc, returns, new lay-bys,...
IN TRANSIT REPORT The in –transit report will show transfers that have been sent, (either from head office or a store location), but has not been received. A transfer will decrease the sending locations stock on hand, sending the stock to the “in-transi...
Retail Accounts Clients have 2 options for their customer statements print: * Standard (as per most of our clients) by breaking down the transactions where multiple product sale will display the reference * Consolidated transactions (as per...
SEE ATTACHED PDF AND EXCEL SPREADSHEET   1. Once you have completed all fields except for the status column on your spreadsheet, open up Solemate Back Office and go to the ‘On Request’ menu.  The spreadsheet needs to be in Excel 97-2003 format with t...
PLEASE SEE ATTACHED PDF AND EXCEL SPREADSHEET   1. Once you have completed all fields except for the status column on your spreadsheet, open up Solemate Back Office and go to the ‘On Request’ menu.  The spreadsheet needs to be in Excel 97-2003 format...
The new function ('On Request --> Order Replenishment Import' menu ) has been developed (March 2017) to raise a W/sale order for Retail shop. It works by importing a spread sheet (sample attached for the headings) which can get created based on the stoc...
CLUB DETAILS This function allows the user to view/change/ delete or create customer details. These details are normally created in the Point Of Sale program. To view/change an existing customers details Select search and then enter the client name and ...
DISCOUNTS * Only apply when a user changes the scan price at POS * will show WAS and NOW price on receipt * will appear on discount report in Back office * will not allocate points on discount items MARKDOWNS * When a user changes the retai...
STYLE BY STYLE BASIS FILE MAINTENANCE > STOCK > STOCK DETAILS BRING UP A STYLE, THEN CLICK ON THE PROMOTIONS BUTTON AT THE BOTTOM. PROMOTION DETAILS CAN BE ENTERED FOR THAT STYLE BY ENTERING: PROMO PRICE DATE RANGE PROMOTION DETAILS CAN ALSO BE E...
Go to File Maintenance Menu > Production Menu > Raw Material Details 1. Select Raw Material Type (types of Raw Materials will be set up by Solemate on installation) and press OK 2.  Enter a 12 digit unique code and press TAB 3.  Enter a descriptio...
Finished Good Maintenance same as Stock Details Please see Knowledge base article 80 BackOffice Manual Chapter 4 File Maintenance please copy and paste hype link below into your browser https://support.solemate.com.au/support/staff/index.php?/Kn...
Raw Materials requirements allow the user to calculate the usage based on Customer Orders or Max Stock. Max Stock comes from Stock Min/Max Quantities. * Raw Material Requirements * File Maintenance Menu > Stock > Production Menu > Raw Material Re...
INSTRUCTIONS FOR USE OF STOCKTAKE SCANNERS. 1. TO START. PRESS ORANGE BUTTON (PW) TO TURN ON. This is located in the lower-left corner of the keypad. 2. Before starting a new stocktake make sure that the old data is cleared. TO CLEAR DATA • Press F1 t...
latest version of Westpac.exe is in \shoesgSolemate-newversionhoWestpac ensure Client is running POS version 4.4.8 or later Copy Westpac.exe and ASEMSettings.ini to clients solemate directory create a new directory //solemate/Westpac this is where...
POS STAFF DETAILS This function allows the user to add search or delete point of sale staff codes. Any changes made here will be replicated to the point of sale program. To add a new staff member  Enter the code and tab to name and press o.k. To sea...
This function will recalculate committed stock quantities for customer orders and purchase orders. If you are using purchase orders you will have to run this to have an accurate stock holding in the on order location. This will take 5 to 10 minutes to...
This function will allocate a barcode to every style,colour and size that doesn’t have a barcode. N.B Every style is allocated a barcode when it is set up through stock details. It is unusual that a style hasn’t a barcode already allocated. Ask Solemate b...
This function allows the user to print view, delete and edit barcode tickets. There are two ways to generate a barcode to be printed 1. Barcodes are either generated by doing a stock receipt which will place the barcodes into a batch to be printed via thi...
This report shows what has been transferred to the stores. Every time a stock item is transferred from head office to a store location it will appear on this report until it is cleared. Send this report with the goods so the receiving store can check the ...
This function allows the user to receive transfers on a stores behalf.  (These are transfers that haven’t been accepted in the point of sale program). Currently these transfers are in the “in – transit “location and haven’t updated the stores stock on han...
This report will show the user the credit notes issued at point of sale which still haven’t been redeemed. This report will show • Credit note number • Client number • Client Title / surname • Credit note issue date • Credit note value  • Staff name whom ...
This report will show the user the credit notes issued at point of sale which have been redeemed. This report will show • Credit note number • Client number • Client Title / surname • Credit note issue date • Credit note value  • Staff name whom issued • ...
This report will show the user the Gift Voucher issued at point of sale and through head office which still haven’t been redeemed. This report will show • Gift Voucher note number • Client number • Client Title / surname • Gift Voucher issue date • Gift V...
This report will show the user the Gift Vouchers issued at point of sale and head office which have been redeemed. This report will show • Gift Voucher number • Client number • Client Title / surname • Gift Voucher issue date • Gift Voucher value  • Staff...
This report will show lay bys that are still outstanding in the point of sale system. This report will show • Client number • Client title / first name / surname / street / suburb / post code / telephone • Lay-by date • Lay by payment date • Total Lay-by ...
This report will show lay bys that have been completed. This report will show • Client number • Client title / first name / surname / street / suburb / post code / telephone • Lay-by date • Lay by payment date • Total Lay-by Amount • Total Payment • Lay b...
This report will show all purchase order that are still outstanding in the system. Purchase orders are generated in purchase order entry (Daily Activities Menu). The information contained in this report is • Purchase order number. • Supplier Name. • Order...
SUPPLIER DETAILS This function allows the user to add/delete or change any supplier details. To access this function 1. Select File Maintenance Menu  2. Highlight Supplier and left-click on Supplier Details To add a new supplier 1. Select NEW button...
All details must be in CAPITALS CUSTOMER ACCOUNT SET UP These functions should only be used if you are running customer accounts. The Customer Details function allows the user to create customer details and store other relevant information associated ...
This function will allow the user to view and / or save a report outlining the data that has been entered. The master files that are available are In the Stock Menu • Style Listing • Colour Listing • Size File Listing • Department Listing • Style by L...
STOCK RECEIPTS ENTRY When new stock is received it needs to be receipted into the system to reflect accurate figures If there are new styles, they need to be created in stock details before being receipted. To receipt stock 1. Select Daily Activities Menu...
PURCHASE ORDER ENTRY This function allows the user to create orders for future purchases. To access this function. 3. Select Daily Activities Menu from top taskbar (left click) 4. Highlight Purchase Order Entry and left click. To create a Purchase Order....
TRANSFER STOCK This function allows the user to transfer stock from the warehouse to store locations. To access this function 1. Select Daily Activities Menu from top taskbar (left click) 2. Highlight Transfer Stock and left click. To transfer stock 1. Ty...
Stock Adjustment Entry This function allows the user to make adjustments to stock on hand figures. This is fully audited as the system will ask for a reason and the name of the person making the changes. To access this function 1. Select Daily Activities ...
Turn label printer off Press pause and feed simultaneously whilst switching the printer back on. https://www.zebra.com/us/en/support-downloads/knowledge-articles/ait/ZD620-ZD420-Factory-Reset.html
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