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Knowledgebase : Tips and Tricks
***This is only if you want to permanently markdown, otherwise just do the step in stock details>promotions See attached image file. go to Markdowns window Select: - screen preview - report - permanent markdown - enter the earliest date of t...
After entering your staff simply press ENTER twice to go stratight tothe Sales Screen.
* Shut Solemate down and then - check your pararmeters - click on pararmeters required so they are highlighted - like location (even if you are a single store) - try again
SUPPLIER RETURNS The process can be broken down into three stages. 1. The user at point of sale completes an interstore transfer to faulty stock for the stock being returned. The shoes are sent with the printout to back office. 2. The interstore...
Run the stock summary by department or maker report. These reports can provide you with your stock on hand at a date in the past and can be found under Reports>Stock Reports. a) Choose the desired location b) Enter the date you are after in the date ...
admin admin Security tab - port forwarding user definded - 3050 or solemate ******very important ****  source port is ANY destination port is 3050 local host - computer name 
On occasion, the Zebra GK420D printer needs to be reset. If the printer is suddenly not printing tags, not aligning correctly, or not printing dark enough, it may be time to reset the printer. To do this for the Zebra GK420D, follow these steps: * En...
PLEASE SEE ATTACHED PDF AND EXCEL SPREADSHEET   1. Once you have completed all fields except for the status column on your spreadsheet, open up Solemate Back Office and go to the ‘On Request’ menu.  The spreadsheet needs to be in Excel 97-2003 format...
DISCOUNTS * Only apply when a user changes the scan price at POS * will show WAS and NOW price on receipt * will appear on discount report in Back office * will not allocate points on discount items MARKDOWNS * When a user changes the retai...